Due to the high volume of calls/sms to our office, there might be some delay, or difficulty getting through to us.

We apologize for the inconvenience. Rest assured, all queries will be attended to as soon as possible.

7 May 2019



Kindly ignore the 14 days deadline stated in the letter. You can pay your short payment via online banking to:

Great Eastern Life- OCBC (701-104-4346)

Please email your payment slips to eb.payment@greateasternlife.com and cc to  payment@nutpinsurance.com and with an attachment of a copy of your latest Payslip for us to adjust the deduction in Angkasa.

Please label your email subject as “Healthcare Short Payment Payslip” for immediate processing on our part as well as Great Eastern’s.

Some of our members have received an Outstanding Premium Notification letter, sent out by Great Eastern Life on 1 April 2019.

The short payment of premium originates mostly from the following 2 events:

  1. The 6% GST levied by the government beginning April 2015. GST is a tax that applies to all Health and Surgical insurance (Medical Card) in Malaysia.
  2. An increase in the premium on 1 January 2017. This was presented to, and agreed upon, by the EXCO of the Union at that time.

In both cases, our Agency and Great Eastern have sent numerous letters, SMS, and emails to inform members of the increase, and to request for their payslip so that an adjustment to their salary deduction can be made through BPA.

For members who have not sent in their payslip in time, the new premium could not be correctly deducted through BPA, hence a short payment exists in their accounts.

For members with outstanding premiums above RM2,000, we understand your concerns, and wish to clarify that the payment can be made through installment:

  1. Additional monthly deduction through BPA.
  2. Installment through online transfer to the OCBC account listed above.

Kindly contact our office should you wish to pay by installment.

We sincerely apologize for the inconvenience caused and thank you for your patience and trust.

of members already placed their trust in us
of valid claims claimed
number of claims processed in year 2017

“Dear Kogilavani, Tony Ng & Associates Penang. Thank you so much for helping me to process my claim. My claim was approved within a month for RM100k plus.”

Leong Yoke Lau

“Thank you very much for the info, very grateful and thankful.”

Mr. Tan Kok Tong

“Thank you to the service team for the fast action taken. Please keep us informed of any arising problems. Special thanks to Elaine and Kogi.”

Kor Chey Hoon

“Dear Kogi, What humble apologies? Don’t say like that.. You have helped me more than you’ll ever know..thank you so much..May God bless you and your family abundantly..Take care..Warmest regards”


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